Shipping policy

Deliveries within South Africa:

We aim to deliver all orders within 7 working days.  If you live in a rural area, delivery lead-time will be 10-14 days, depending on when the courier services your area.  Please note, delivery will only take place once your entire order is ready.  Please check the manufacturing lead-times for your items.  Loungewear items carry a lead time of of up to 6 weeks.  Lingerie items have a 3 week lead time.  Lead times for custom items need to be discussed directly with us.

In general, orders will be couriered directly to your door.  We reserve the right to choose the service level used and this can change from time to time without notice.

Shipping is a flat rate of R90 throughout South Africa, using The Courier Guy, up to 3kgs.  If your order exceeds 3kgs, we will arrange a separate shipping fee.

Email subscribers qualify for free shipping on orders over R300, non subscribers qualify for free shipping on orders over R1000. 

International deliveries:

We use DHL Express for all international deliveries.  Please use the table below to see courier costs to your region.  Delivery can take between 5 and 15 days depending on your location and the regularity of flights out of South Africa.  Please note the delivery time line is over and above the time line to make your order, please take both into consideration when ordering.

All customs and excise or import duties are the responsibility of you, the customer.  Beltza Lingerie isn't liable to cover additional delivery fees upon arrival in your country.

If you have any questions about our shipping, please email info@beltzalingerie.com for more information.