Frequently Asked Questions

Sizing Charts

Please download our sizing chart.

Shipping

It depends what you buy. Our loungewear range currently has a lead time of 4-6 weeks. Lingerie carries a 3 week lead time.

If you are after a custom item, please get in touch with us at info@beltzalingerie.com for more information.

Main city deliveries take 3-5 working days. Rural deliveries can take up to 14 days, depending on the location and courier.

Please take a look at our shipping policy for more information.

Payments

PayFast is the gatway you'll use to pay via a credit, debit or cheque card or an InstantEFT. This payment is taken immediately from your chosen card or account.

If you're still unsure, please contact us at info@beltzalingerie.co.za

Pay Just Now is a lay-bye payment option where you can pay for your items in 3 equal, zero interest payments.

You will need to sign up with them directly in order to use their services.

Sign up to Pay Just Now

If you run into any issues with PayFast's website, please contact us on info@beltzalingerie.com

Fittings

If you live in East London, please call Jenn on 0746743194 to arrange a fitting.

If you live outside East London, please email us at info@beltzalingerie.com and we will arrange a virtual fitting for you.

Custom Items

Yes we do! If you are after a specific item or you need gifts for someone special, please get in touch with us at info@beltzalingerie.com for more information.

Of course! Our kimono robes make excellent bridal party gifts and can be made in your chosen wedding colour, or the nearest we can get.

Please get in touch with us at info@beltzalingerie.com to find out more.